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What does the Statement section of the Finances page show me?Updated 2 days ago

The statement is designed to provide a full breakdown of all movements against your Purple Dot balance over a defined time period.

Here's what each line means: 

  • Opening balance - total value of all funds held by Purple Dot on your behalf at the start of the defined time
  • Payments received - total value of payments taken from shoppers over the defined time period.
  • Cancellations - the value of all orders/items cancelled, where we have not yet transferred you the funds
  • Refunds - the value of all orders/items cancelled or returned, where funds have already been transferred to you
  • Fees - charges deducted by Purple Dot for use of the platform
  • Payouts - the value of all funds sent to your bank account
  • Adjustments balance amendments automatically made by Purple Dot, usually to account for foreign exchange movements
  • Closing balance - total of remaining funds held by Purple Dot (including Upcoming payouts) at the end of the defined time period.
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