Payments, Discounts & Finances
Categories
Articles
Connect your bank account
How to connect your bank account.
How do I enable deposits/split payments?
Setting up and configuring Split Payments
Can we allow the use of discount codes?
How to enable discount codes.
Do you support affiliate tracking?
How to set up affiliate tracking.
Do you have gift card support?
Enabling gift card support for Shopify Plus merchants.
When am I invoiced vs when am I paid out?
How to determine when your brand is invoiced vs when your brand is paid out.
For pre-orders, can a shopper use gift cards and discount codes on the same order?
Yes, customers can use both a discount code and a gift card.
How do I update my bank account?
The account owner can update the bank account in Stripe! If you need any help identifying the account owner, reach out to our Support team. Here's how you can update your bank account:. 1.) To log in to Stripe, click here. 2.) After this, the account
What happens if I issue a partial refund and the shopper used a gift card?
We refund the debit/credit card first, any remaining refund goes onto the gift card then then that amount will be issued back to the gift. Let's say you purchase Product X for $100 ($80 on your debit card and $20 with a gift card). If you issue a par
Why do I see a debit on my bank account for orders refunded in Shopify?
Purple Dot takes payment for pre-orders and facilitates any refunds. Since we payout once the order is exported, when refunds are actioned after a pre-order arrives in Shopify, the refund will show as a debit on your connected bank account. The FTC r