Shipping & Taxes
Setting up your shipping rates
How to set up or manage your shipping rates
Check your tax zones
How to set up your tax zones or Avalara
Can I use calculated shipping rates?
Currently, we do not support calculated shipping rates.
Can I use weight based shipping rates?
Weight based shipping rate support.
I want to give customers the choice ship their mixed cart together
Deeper shipping controls for combined checkout.
Can I set conditional shipping rates by shipment rather than total value of the cart?
Conditional shipping rate configuration.
I only want to offer free shipping IF they also purchase an in-stock item
How to only offer free shipping if shoppers purchase an in-stock item.
As a US company we need to add Purple Dot as a vendor. How do we do this?
For US companies, our merchant agreement is with Purple Dot Technologies Ltd (UK), so we'll need to send you over a W-8. Just let our support team know and we can send this right over!
How do I customize the shipping configurations available to shoppers?
We’ve been busy adding several new shipping configurations, so you (and customers!) have more control over how they ship. Head to the Settings tab on the left-hand dashboard and click Shipping. Under Shipping options, you can toggle the best configur
How do our manual rates work?
Our manual tax rates feature allows brands to configure tax settings by country and/or province (such as U.S. states). They can either apply a flat rate or have sales tax calculated at checkout using TaxJar. When using TaxJar, all checkouts for that
How Purple Dot’s separate checkout works with Avalara
When your Purple Dot store is configured to use Avalara, Purple Dot (PD) calculates sales tax by creating an uncommitted transaction and storing the result with the PD order. New transactions are created and committed in Avalara by the Avalara Tax Co
I want certain items not to ship separate from their pre-orders
To mark a product as a add-on item (and not ship separately from a pre-order cart), go to its product page in Shopify and add the tag pd-add-on-item. Adding this tag prevents the item from being treated as an individual in-stock product and exported