Managing your waitlists
How do I set up a waitlist?
How to make your product available for pre-order.
How do I pause a waitlist?
How to pause or temporarily remove your waitlist.
My stock is further delayed, what do I do?
How to change the dates for your waitlist and send communications to the shoppers.
I need to change the amount of stock I have available for pre-order?
How to edit stock levels.
I’m ready to export a waitlist to Shopify, how do I do this?
How to export your waitlists to Shopify.
How do pre-orders affect my inventory in Shopify?
Choose whether Shopify decrements your inventory numbers or not.
What do the different waitlist statuses mean?
Pre-order waitlist statuses.
Only one pre-order item is ready to be exported, can I split the pre-orders?
How to export your waitlists to Shopify.
With auto-exports, do my waitlists pause when stock arrives?
Our auto-export feature enables pre-orders to be automatically exported into Shopify when Purple Dot spots that stock is available (link here to learn more about our export options). You may be wondering what happens to your waitlist with auto-export
How do I use Waitlist Releases?
If your pre-order waitlist sells out, and you’d like to continue to take pre-orders, you can easily add additional release dates to your waitlist. That way, when your first waitlist sells out, Purple Dot will automatically roll over to use these seco
Can my orders automatically export when the stock arrives?
How to enable automatic exports.
Can I use Waitlist Releases to set different ship dates on my product variants/SKUs?
How to use the release feature to set up variants with different ships dates.
Can I align my automatic exports to match when my Shopify inventory syncs?
How to enable automatic exports.
Do I still need to close out waitlists if I use export automation?
Yes! While Export Automation auto-pauses waitlists in certain cases (see more information here), you'll still need to close out waitlists manually. This way, you can still update aspects of your waitlist (such as stock levels or expected ship dates)
How do I bulk edit waitlists?
Managing your waitlists is now even easier. From the Waitlists tab in your dashboard, you can now select multiple waitlists at once to Pause, Resume or Edit Ship Dates. If you uploaded these waitlists via our Bulk Upload function and added labels to
If I click the "add future discount" box when adjusting a waitlist's expected ship date, how does this work?
Brands often provide a discount code as a thank-you if there is a shipping delay. You can do so when you edit the estimated ship dates for a waitlist if you toggle the "add future discount" box. Note: This feature updates the text to our estimated sh
If there's a warehouse delay, can I update the Timed Export setting same day?
Yes! If you use our timed export setting (found in our dashboard under Settings → Operations), you can update this setting if you experience a warehouse delay that day and want to export at a later time. Don't forget to hit save once you've updated.
Purchase Order Upload
Now, you can create multiple waitlists using a Purchase Order by hitting Create Waitlist in the Waitlists tab of the dashboard. Simply upload your PO in PDF, XL or CSV format, and our helpful AI model will automatically scan the document, extract and
What tags does Purple Dot apply that we can use for our online store?
Purple Dot adds tags in a couple of different places to help your brand keep track of pre-orders and display pre-orders how you'd like on your online store. Order tags:. purple dot - We tag orders that were processed on Purple with the tag purple dot
How do I bulk upload waitlists?
Bulk uploading lets you create multiple Waitlists at once using an existing file — such as a purchase order — or a simple spreadsheet with product details. It’s the fastest way to put lots of products live for pre-order, without having to add them on